Terms of service

Welcome to Zarana by Sana Khan. By accessing and using our website (thezarana.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have parental permission to use our site.

  • We reserve the right to modify, update, or discontinue any part of our website or services without prior notice.

  • Your continued use of the website constitutes acceptance of these Terms of Service.

2. Products & Orders

  • All products displayed on our website are subject to availability.

  • We strive to ensure that product descriptions, pricing, and images are accurate, but we do not guarantee that all details are error-free.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to fraud, incorrect pricing, or stock unavailability.

3. Pricing & Payment

  • All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.

  • We accept payments via secure payment gateways. Your financial information is not stored on our servers.

  • In case of pricing errors, we reserve the right to cancel orders or adjust prices before order confirmation.

4. Shipping & Delivery

  • We offer shipping across India. Estimated delivery times are mentioned on our website.

  • Delays due to unforeseen circumstances (such as weather, logistics issues, or customs) are beyond our control.

  • Customers must provide accurate shipping details. We are not responsible for lost shipments due to incorrect addresses.

5. Returns & Refunds

  • Our Return & Refund Policy applies to all purchases. Please refer to it for details on eligible returns, exchanges, and refunds.

  • We do not accept returns for customized or made-to-order items unless they are defective or incorrect.

6. Intellectual Property

  • All content on this website, including images, logos, text, and graphics, is the property of Zarana by Sana Khan and is protected by copyright laws.

  • You may not use, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

  • We do not guarantee that our website will be error-free or uninterrupted.

8. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Governing Law

  • These Terms of Service are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Nagpur, Maharashtra.

10. Contact Us

For any questions regarding these Terms of Service, please contact us:
📧 Email: zaranaonline@gmail.com
📞 Phone: +91 80870 77868
📍 Address: Nagpur, India

Thank you for shopping with Zarana by Sana Khan!